Aegon  

Aegon’s new platform face will be ready by year end, says CEO

The chief executive was unable to break down these figures, which include a number of institutional clients.

As of December 31, 2021, Aegon UK’s overall retail platform outgoings sat at £38mn, falling from £53mn the previous quarter.

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“We’re really pleased that advisers are using us more,” the chief executive continued. He said new advisers are coming onboard, as well as existing clients bringing more assets to the platform.

Aegon acquired the Cofunds platform back in August 2016 but its later attempt to replatform the client base to its own platform's technology resulted in a wide range of issues. 

The platform’s most recent issue was recorded in August, when it suffered direct debit issues.

But Ronnie Taylor, chief distribution officer at Aegon, said last year that while a number of firms have left the platform, the more common response of advisers was to reduce the extent to which they used the Aegon platform over other providers. 

At the end of December 2021, Aegon UK managed £180bn of platform assets and had £215bn in assets overall.

ruby.hinchliffe@ft.com