Therefore, Mr T is liable for the annual management charge on the units.
But the Pension Ombudsman found Hartley’s failure to submit Mr T’s request to Storefirst caused him significant distress and inconvenience therefore Hartley should pay compensation.
Article continues after advert
Hartley was ordered to pay Mr T £500.
amy.austin@ft.com
What do you think about the issues raised by this story? Email us on fa.letters@ft.com to let us know
Page 2 of 2
